This policy outlines our shipping and order processing.
Our shipping fees are as follows. In most cases, we pass along the shipping fee charged to us by the carrier.
|Free Shipping on select items.||FREE|
|Domesting shipping inside USA||Rates based on weight and package dimensions.|
|International Shipping||Rates based on weight and package dimensions.|
- We ship primarily from Fort Worth, TX, though in some cases we may dropship from Amazon FBA warehouses.
- Most orders for IN STOCK items placed by 12PM central time ship same day. After 12PM orders ship next day.
- Orders for custom items, prints, and arcade skins ship in 1-3 days depending on the complexity of the order.
- Backorder items ship within 1-2 days of receipt of stock replenishment.
- Orders made with non-instant payment methods (example: eCheck) will be processed the day after the payment clears our bank. This can take anywhere from 3 to 12 days.
- Successfully placed orders will receive an email confirmation within 10 minutes of checkout. If you do not receive your confirmation, be sure to check your SPAM folder.
- Due to the speedy nature of our order processing and shipping, we may not be able to make changes to your order after it is placed.
- Please make sure you enter the correct address. We do not refund orders returned for incorrect addresses and in some cases we may charge a restocking fee.
- We are not responsible for carrier delays, inclement weather, or “acts of god” that delay delivery of your order.