IT Governance

Articles about IT policy, SOP, audits, and more!

How to Write a Change Management Policy

Every IT department has had to deal with changes to applications, networks, and systems. Most mature IT departments have a well oiled change management process. I'm often surprised when I meet people from small...

Defining the Role of an IT Manager

In this article, we will discuss exactly what it means to be an IT Manager. In today’s world, IT Managers can be responsible for many different areas of focus – or just one area. These areas could include Proje...

Top 10 New IT Manager Mistakes

New managers tend to make mistakes. It’s part of the learning process. One HR department of a fortune 100 company recently did a survey or seasoned manager to find out what the most common mistakes were made. H...